Soocas AU

General

PuLibo·
What precautions should be taken when using NEOS II?

1. Initial Use: Mild gum bleeding or discomfort may occur during the first use due to the gums adjusting to the high-vibration cleaning method. Beginners should start with the gentle mode and expect this discomfort to last for 1-2 weeks. If bleeding continues beyond 2 weeks, discontinue use and consult your dentist. 2. Safety Precautions: • Read all instructions carefully....

PuLibo·
What are the main features of NEOS II? How does it combine brushing and flossing functions?

NEOS II is an innovative 2-in-1 oral care device that combines the functions of an electric toothbrush and a water flosser. It offers a fully automatic two-minute brushing and one-minute flossing combination setting, as well as a quick flossing mode, simplifying your oral hygiene routine. The device uses high-frequency vibrations for effective brushing and is equipped with a powerful ultra-fine...

PuLibo·
Is NEOS II waterproof? Can I use it while showering? What is its waterproof rating?

Yes, NEOS II is waterproof with a rating of IPX8, meaning it can be submerged in water up to 2 meters deep. You can safely use it while showering without worry

PuLibo·
What is the charging method for NEOS II? How long does it take to fully charge? How long can it be used?

NEOS II uses wireless magnetic charging, which is convenient and prevents dirt accumulation. It takes about 8 hours to fully charge. The battery indicator will show when charging is complete. A full charge provides about 60 minutes of usage; the battery capacity is 2600mAh. Charge promptly when the battery is low, and if not used for an extended period, charge...

PuLibo·
Are there different cleaning modes and intensity levels to choose from? How do I adjust them?

Yes, NEOS II offers two cleaning modes: Deep Clean and Quick Floss. It also provides three intensity levels to meet your comfort needs. You can easily adjust the mode and intensity using the buttons on the handle, and indicator lights will display the selected settings.

PuLibo·
What is the noise level of the product? Is it loud during use?

NEOS II operates at a comfortable noise level, similar to a standard electric toothbrush. It produces minimal noise, providing a pleasant user experience without significant disturbance.

PuLibo·
Are there any side effects or risks associated with using NEOS II?

When used as directed, NEOS II is safe with no known side effects under normal use. As with any oral care device, improper use may cause gum irritation. We recommend following the user manual's guidance, and if you have sensitive gums, you can start with gentler settings.

PuLibo·
Is the product easy to clean and maintain? Are there any special maintenance steps required?

NEOS II is designed for easy cleaning and maintenance. After use, simply rinse the brush head and water tank to keep them clean. Beyond regular cleaning and charging, no special maintenance steps are required.

PuLibo·
Is the 50ml water tank capacity sufficient? Do I need to refill it frequently?

The built-in 50ml water tank provides 60 seconds of flossing time, which is usually sufficient for a thorough cleaning session. For most users, this means you don't need to refill during a single use. If needed, refilling takes only a few seconds and is very convenient.

PuLibo·
How long does the battery last? How many days can I use it on a single charge?

NEOS II boasts an impressive battery life; a single charge can last up to 30 days (based on twice-daily use in Deep Clean mode at medium intensity for 3 minutes each time). This eliminates the need for frequent charging, making it convenient for daily use and travel.

PuLibo·
Is the product easy to carry? Is it suitable for use while traveling?

Absolutely. Weighing only 225 grams and featuring a compact design with an integrated water reservoir, NEOS II is highly portable. Its long battery life further enhances its suitability for travel.

PuLibo·
How long does it take to get used to using NEOS II? Is it complicated to operate?

NEOS II is easy to use and designed with user-friendliness in mind. Most users become proficient with the device within a few days of regular use. It has intuitive controls and comes with a user manual to guide you through the setup and operation process.

PuLibo·
Is the product suitable for people with sensitive teeth or gum issues? Is there a mode for sensitive users?

Yes, NEOS II is suitable for users with sensitive teeth or gum problems. It features two cleaning modes and three intensity levels, allowing you to adjust settings according to your comfort. The gentle mode provides a softer brushing and flossing experience, reducing the risk of irritation for sensitive users.

PuLibo·
How effective is NEOS II in preventing oral diseases? Are there clinical validations or professional recommendations?

NEOS II aims to enhance oral hygiene by effectively removing plaque, food debris, and bacteria from tooth surfaces and interdental spaces. The powerful water stream cleans areas that traditional brushing may miss, helping to prevent cavities, gum disease, and bad breath. NEOS II employs technologies recommended by dental professionals, such as sonic brushing and water flossing, both proven to improve...

PuLibo·
What are the functions of the three buttons on NEOS II?

The buttons on NEOS II, from top to bottom, are: 1. Deep Clean Mode: Brushes teeth for 2 minutes, then switches to brush-and-flush mode after a 5-second vibration reminder. 2. Intensity Adjustment Button: Adjusts the intensity of brushing and flushing, with options for gentle, standard, and strong levels. 3. Quick Floss Mode: Activates the brush-and-flush mode directly.

PuLibo·
What sets NEOS II apart from other electric toothbrushes?

Traditional electric toothbrushes only brush your teeth, but NEOS II introduces an innovative cleaning method. It not only performs the usual brushing function but also combines brushing with water flossing. This effectively cleans areas that are difficult to reach with daily brushing, such as between teeth and along the gum line.